About us
About Aussie-Essentials
Aussie-Essentials is an online retail store serving customers across Australia with a curated selection of everyday products for the home, kitchen, and lifestyle. This page explains who we are, how we operate, and how to reach us — because we believe customers deserve to know exactly who they are buying from.
Our Company
Aussie-Essentials is a trading name of LVD Services, a registered e-commerce company based in the Netherlands. LVD Services is officially registered with the Dutch Chamber of Commerce (Chamber of Commerce) under registration number 94797471.
Although our company is headquartered in Europe, Aussie-Essentials is a dedicated storefront built specifically for the Australian market, with pricing in Australian Dollars (AUD) and product selection tailored to Australian households.
Our Product Range
Our catalogue focuses on practical, everyday items across these categories:
- Home & Living
- Kitchen & Dining
- Storage & Organisation
- Outdoor & Garden
- Lifestyle Accessories
- Seasonal Products
- Everyday Essentials
We regularly refresh our range to add new arrivals and seasonal collections.
Our Commitment to Customers
We are committed to running a transparent and trustworthy online store. This means:
- Clear product descriptions and photos on every listing
- Prices displayed in AUD, with shipping costs shown before checkout
- Honouring consumer rights under Australian Consumer Law, including your rights to a refund, replacement, or repair for products that are faulty, not as described, or not fit for purpose
- A straightforward returns process — see our Returns & Refund Policy for full details
- Responsive customer support before and after your purchase
Returns & Refunds
If you are not satisfied with your order, you may request a return within the timeframe stated in our Returns & Refund Policy. We handle all return requests personally and aim to resolve issues fairly and quickly.
Privacy & Data
We treat your personal information with care and only use it to process your orders and provide customer support. Full details are available in our Privacy Policy.
Contact Us
We are a real business run by real people, and we want to be easy to reach.
- Store name: Aussie-Essentials
- Legal entity: LVD Services
- Registered address: Wielewaalplein 5, 2566 WX The Hague, Netherlands
- Chamber of Commerce (KvK) number: 94797471
- Email: info@aussie-essentials.com
- Phone: +31 6 13 55 64 11
- Customer service hours: Monday to Friday: 8:00 am – 5:00 pm AEST / Saturday: 8:00 am – 5:00 pm AEST
- Response time: We aim to reply to all enquiries within 24 hours on business days.
Stay Connected
Follow us on Facebook for updates on new arrivals, product collections, and seasonal offers.
Thank you for choosing Aussie-Essentials.